At Stock-Ammo.com, we strive for your complete satisfaction with your purchase. If you need to return merchandise, please follow the guidelines outlined below. Please note that returns must be initiated within 30 days of delivery; any returns requested after this period will not be accepted.
To initiate a return, please email us at contact@stock-ammo.com. No returns will be accepted without prior authorization.
Refunds for orders paid by credit card will be issued to the original card used for the purchase (or as store credit) once we have confirmed the receipt and completed our inspection of the returned merchandise. Depending on your financial institution, refunds may take 3 to 5 business days to process after issuance. For orders paid with a money order or cashier’s check, refunds will be issued as store credit.
To qualify for a refund on non-defective items, returned merchandise must meet the following criteria:
You will be responsible for covering shipping fees on returned merchandise that is not defective. A 10% restocking fee may apply to any returned merchandise. For non-defective firearms returned, a 10% restocking fee and applicable shipping charges will be deducted from your refund. Variations from this policy may lead to no refund or a partial refund.
Inspect all firearms thoroughly at the FFL dealer BEFORE accepting the transfer. Once a new firearm is transferred to you from the FFL, it is considered used, even if unfired. Therefore, we cannot guarantee acceptance of a return. We do not reimburse FFL transfer fees on returned items. If you discover a defect after the transfer is accepted, the firearm must be returned directly to the manufacturer for replacement or repair according to the manufacturer’s warranty policy. We will forward defective firearms that we receive to the manufacturer on your behalf. Manufacturer-repaired firearms can be returned directly to you without additional FFL transfer fees. However, if the manufacturer replaces the firearm, it must transfer through your local FFL dealer to document the replacement firearm serial number. We will not cover any additional transfer fees in this case.
By placing an order on our site, you agree to the terms and conditions, including all shipping, return, and associated policies on this website.